Returns & Exchanges

At Katie Perry, each garment is thoughtfully designed and made in small batches in Sydney. We encourage customers to choose carefully, however we understand that sometimes something isn’t quite right.

We offer exchanges or store credit on full-priced items within 14 days of delivery.

Eligibility for Returns

To be eligible for a return, items must be:

• Unworn and unwashed
• In original condition
• With all original tags attached
• Returned in original packaging where possible

Return Options

Once your return is received and inspected, we will offer either:

• An exchange for another size or style, subject to availability, or
• Store credit issued via digital gift card

Store credit is valid for 12 months and can be used on any item available online.

How to Start a Return

To request a return, please email hello@katieperry.com.au and include:

• Your order number
• The item(s) you wish to return
• Whether you would prefer an exchange or store credit

Once approved, we will provide return instructions.

Return Shipping

• Return shipping costs are the responsibility of the customer
• We recommend using a shipping method with tracking or delivery confirmation
• If you are requesting an exchange, your new item will be shipped at no extra cost

Please Note

• We do not offer refunds for change of mind
• Sale items, gift cards and monogrammed items are final sale

Faulty Items

If you believe your item is faulty, please contact us within 7 days of receiving your order at hello@katieperry.com.au so we can assist you promptly.