Delivery information
Free postage over $200 (Australia Only).
Next Day/Express postage $15 when order is placed before 4pm.
Registered Post is $10 and takes 3-5 working days
All international orders a flat fee of $30 will be sent through registered Australia Post.
Returns and Exchanges
If you are unsatisfied with your purchase, first email info@katieperry.com.au to obtain a RA number before sending the unused item in its original and unworn condition, with all labels attached and a copy of your invoice within 14 days of receiving your item(s). Please indicate on your invoice which item(s) you are returning, and whether you’d like a refund or exchange (if exchange, please also list requested items, colours, and sizes).
We will credit your original method of payment, excluding delivery (unless goods are faulty or not as ordered).
We cannot refund gift items. If you received the item(s) as a gift, you may exchange for one that is of equal or lesser value.
The customer is responsible for return shipping fees, but if you are requesting an exchange, the new item will be shipped at no extra cost. We recommend using a method with a tracking number or delivery confirmation. We also recommend insuring your return.
Please return products to
ATT:Katie Perry Showroom
Ground floor, 185 Glenmore rd, Paddington 2021
